More Resources The articles and books in this Field Guide provide tools and tips to create a policy manual, covering subjects ranging from policies and procedures to cell phone usage and more. (NATIONAL ASSOCIATION OF REALTORS®, 2000),. Sources: Book Smart: How to Make a Valuable Office Policy Manual (Florida REALTOR® Magazine, 2005), Don’t Risk It: A Broker’s Guide to Risk Management, 2ndEd. Update the policy manual as laws and the organization's priorities change, and schedule regular reviews of the manual and update accordingly. Office policy manuals also help reduce turnover.ĭevelop a maintenance plan to keep it accurate. When creating one, you’re forced to think through all of thorny issues that may come up in the day-to-day course of business - from commission disputes to dress code problems - and create a solution. Fletcher believes that not having a written policy manual is one of the biggest mistakes a broker-owner can make. “A good policy manual establishes trust, prevents misunderstandings and clarifies expectations for both the broker and the agent,” says David Fletcher, a broker and founder of Agent’s Boot Camp in Orlando, which develops training courses and products for new associates and independent brokerages. It gives sales associates a solid understanding of your company’s mission and goals from their first day on the job, helps to avoid unnecessary confusion, and communicates company policies on e-mail, advertising, and other important topics. If you manage or own a real estate company, or any company for that matter, a well thought-out office policy manual is a must.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |